Unsung: Fayette County Tag Office
Sherri Jefferson is an advocate, author, and an attorney. Transforming the lives of children is her passion. Transferring knowledge is her profession.

Unsung: Fayette County Tag Office

Sherri Jefferson is an advocate, author, and an attorney. Transforming the lives of children is her passion. Transferring knowledge is her profession.

It is that time of year again when all motorists are required to register their vehicles and pay their ad volorem tax.
Visits to the tag office are met with long lines and frustrated citizens full of questions about their vehicle registration.
Nowadays, it is so easy to complain. Seldom do we take a moment to reflect on what is good and who is kind.
With payment in hand, Fayette residents eagerly wait to move through the line and approach the next available clerk. At each window you will be greeted by a smiling face who is willing to ease the process.
Customer service is not easy. Meeting the different needs of diverse consumers can be difficult. Everyone has different expectations and seek different outcomes.
At the Fayette County Tag Office, customer service is more than an integral part of their job, keeping residents satisfied is their job.
Whether in person or through email communications, from the front office to the window clerks, the staff at the Tag Office recognizes that Fayette motorists are their most vital asset.
Their willingness to go beyond the call of duty to educate and inform local residents about the daunting task associated with vehicle registration should not go unnoticed.